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Frequently Asked Questions

Frequently Asked Questions

【Bathing / Baths】
Is there an outdoor bath in the guest room? What?
The hotel does not have an outdoor bath adjacent to the guest room,

In the place where I left the facility in the form of 1 minute to 2 min…Continue reading
【Hotel facilities / Equipment】
What kind of room service rental items are available?
We can offer humidifiers, air purifiers, CD & DVD players, etc. We also have some emergency medicines etc.Also, cards etc. are charged.
As f…Continue reading
【Use with children】
Is it possible to accommodate children?
I'm sorry.Unfortunately, this facility can not be used by children under 12 years old.
It is an accommodation that only adults can stay.
It…Continue reading
【Meals / Restaurants / Bars】
I have an allergy to food ...What?
Please inform us in advance.I will consider it.
There are people who are not good at living things, people not good at meat, various people.…Continue reading
【Hotel / Guest rooms】
Is barrier-free correspondence · · ·What?
I'm sorry.
Unfortunately the hotel has a building on the slopes of the mountains and there is no elevator so it will take the form of a stai…Continue reading
【Bathing / Baths】
I am pregnant, is the hot spring OK?What?
I do not have any special problems, but I'd like to be aware that "I will not take a bath for a long time."
Also, as explained elsewhere, th…Continue reading
【Hotel / Guest rooms】
○○I'd like to make an accommodation reservation by inviting
First of all, we will arrange the date and we will discuss the details after you have made your reservation.
With regard to the settlement m…Continue reading
【Pets】
Are you accepting pets ...What?
I'm sorry.As for pets we can not accept, so please understand in advance.